Privacy Policy
Last Updated: October 21, 2025
We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore. All personal information collected is used solely for service provision and will not be shared with third parties without consent, except where required by law.
1. Information We Collect
We may collect and process the following personal data:
- Identity Information: Full name, date of birth
- Contact Information: Email address, phone number, mailing address
- Financial Information: Payment card details, billing information
- Technical Data: IP address, browser type, operating system, device identifiers
- Usage Data: Information about how you use our website and services
- Marketing and Communications Data: Your preferences in receiving marketing from us
2. How We Collect Your Information
We collect personal data through:
- Direct Interactions: When you fill out forms, correspond with us, or use our services
- Automated Technologies: Through cookies and similar technologies as you interact with our website
- Third Parties: Such as payment processors and analytics providers
3. Purpose of Collection
Your personal data is collected for the following purposes:
- To provide and manage our services
- To process transactions and send related information
- To manage our relationship with you
- To comply with legal obligations
- To improve our website, products, and services
- To send you marketing communications, where permitted
4. Legal Basis for Processing
We process your personal data based on:
- Consent: Where you have given clear consent
- Contractual Necessity: To fulfill a contract with you
- Legal Obligation: To comply with legal requirements
- Legitimate Interests: For our legitimate business interests, provided your rights do not override these interests
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
6. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Who perform services on our behalf
- Payment Processors: To facilitate transactions
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or asset transfer
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your residence. We ensure appropriate safeguards are in place to protect your data in such cases.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Your Rights
Under the PDPO and other applicable laws, you have the right to:
- Access your personal data
- Correct inaccuracies in your personal data
- Withdraw consent for processing, where consent is the basis
- Opt-out of direct marketing communications
To exercise these rights, please contact us at legal@doublejglobal.com
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions and concerns about this Privacy Policy, please contact us at:
Double J Global Pte. Ltd.
Email: legal@doublejglobal.com
Address: 2 VENTURE DRIVE, #19-21, VISION EXCHANGE, SINGAPORE 608526